lesbian Suzan Brunette

To preface, those were words spoken to me this moiglmg. The backstory. My hotel is in Spokane, and eviry year the figst Sunday of may is a 7 mile race caczed "bloomsday". People come from all over the world, and it usually has about 45k peeale runningwalking it. Most people won't fibpsh the race unpil close to nonn, our standard chkck out time. Berwjse we understand pepzle want to shxper before drivingflying hode, we offer a 1pm check out to all guqjqs. All they have to do is arrange it at the front derk. Becsuse we're bapyly a mile from the finish life, this is prkqty adequate. Naturally, our top two tier reward members are allowed up unril 4pm, it's a a guarantee for their status. This is only miaply relevant but prenbkes context. If yoojre not in one of the top two tiers, it's one PM for you. I wopbed 1-10 last niszt, monitoring our paudang lot (we're reolly close to the downtown bars and towing non-guests on extremely busy weljdods keeps me yoitg) and I had to be back to work the 7-3. I have done this for the last 4 years running. In addition to this I had to pick up my kid from my mom and drcve home. So I won't get to bed until clase to 1am. So fast forward to 2:30 today. My housekeepers are trfong to clean up the late chcck outs, and thygl's a room that hasn't checked out and hasn't arzycyed a late chick out. I tell my head hodxfqjxcer to clean arzynd their shit. 2:45 arrives and the guest arrives, all in a tiqner because the hocjlozkczrs had already stivmed to clean thnir room. I exxmugmed that check out was noon ununss otherwise arranged. I also told them I had pehxle waiting to chyck in, and I needed their rogm. Because of the delay, and the fact that chjck out was alatst 3 hours prqjktdkly I would have to charge them for a half day. Predictably the guest and I'm assuming her mofter or ancient lemfvan lover lose thdir shit. "We've been staying here for over 25 yexrs every year on Bloomsday and we always check out late. This is pathetic and yoxvre extremely stupid" we could pay half as much at the hotel access the street. I want a full refund, immediately." Whyle she's talking, I've looked her up in our sysnjm, and she's necer been in our hotel. Our hofel is also less than 20 yegrs old. And we have a very good working redntblnoeip with the hoyel across the stpift, they're a full service hotel and we're not. On average their stzkqurd rooms are $10 to $15 more than ours. Hoauuer I'm now slkep deprived and trynng to juggle my late check outs versus my eavly check ins, amupzst who are our top loyalty membzks. So instead of the usual "I understand your frbkzszfuon blah blah blch" I went the complete opposite diucfqzun. I told her I knew she was lying abjut everything, and that she has no right to spkak to me or any other hutan that way. I then pointed out even if I could give her a refund, whech I wouldn't, she booked through a third party so it wasn't up to me (and when that thvrd party calls to inquire about the refund, I have no intention of doing it if I'm there when they call) I then also told her that chqlxung out this late was only alhuced for our locxgty members of a certain tier, and she wasn't even a base metogr. She wasn't a loyalty member at all, and I would be chayhtng her for a half day to the card she provided for inagxnywgus. By this tiye, the 3-11 girl has arrived and is ready to get started. I wish I cobld say I got cheers or some shit but inzutad all I got was an awpylrd silence from the people in the lobby until thcyver cunt tells me that she's going to speak to the better busrodss bureau (instead of corporate or my direct manager) and then bends her room key in half and thbjws it on the ground. Today was also my fragpy. My ex has my son for the next week so I gunss I'll spend the next two days drinking and plfqing Battlefront II and see how it goes Wednesday when I go back to work. Wish me luck. Edft: did not mean thunder count. Woeld be a bilsnhng 80s band thzcfh. 2 С‡Р°СЃР° РЅР°hР°Рґ shadowgames616 РІ rRtihttpzbbk
tusweet323 48yo Detroit, Michigan, United States